Welcome

Return Policy

Gamut Distributors Return Policy
Returns for Gamut Distributors products must be made within thirty (30) days from the date of purchase, unless otherwise indicated. Returned product must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required. Gamut Distributors will either replace the product or issue a credit for the purchase price.
For product returns, please follow the instructions below to assure prompt handling:

  • Call us for a Return Authorization Number and further instructions at 714-479-0700.
  • Custom orders are sold on a “Final Sale” basis only. No cancellations, returns, refunds or credits are allowed.
  • Returns due to customer error must be prepaid and are subject to restocking charge of 15% or greater on standard non-stock items.
  • Discontinued, liquidation, made to order and cut to length products are not returnable.
  • Gamut Distributors reserves the right to decline the return or credit of any product deemed misused or non-saleable.
  • Should a shipment arrive visibly damaged, REFUSE THE SHIPMENT & call us at 714-479-0700 to request a replacement.
  • Should you receive a shipment with hidden damage, call 714-479-0700.
  • Any claims for discrepancies in shipment must be made within 3 days of receipt of merchandise.
  • Keep ALL damaged goods, container and packaging until you are advised to dispose of them.
  • Should a truck or motor freight shipment arrive visibly damaged, REFUSE THE SHIPMENT & sign the delivery receipt 'package received damaged', as ALL VISIBLE  DAMAGE MUST BE NOTED AT TIME OF RECEIPT.
  • Should you receive a truck or motor freight shipment with hidden damage, the carrier must be notified within 24 hours of delivery. Keep ALL damaged goods, container and packaging for the carrier's inspection.
  • Keep ALL damaged goods, container and packaging until you are advised to dispose of them.